How can a Virtual Showroom enhance customer experience and increase brand trust?

What is a Virtual Showroom?

A virtual showroom is a 360-degrees immersive experience that offers 3D product displays and rich branded spaces. In essence, a virtual showroom is a digitally simulated version of a physical showroom. It includes product displays, details and other interactive touch points.

The experiential nature of virtual centres makes them popular. Virtual centres drive conversions from customers who prefer the comfort of their space and yet want to explore.

Who is this for?

A virtual showroom can enhance the experience of your customers in potentially any line of business. In B2C, use cases span from apparel to jewellery, accessories, clothing, electronics, home furnishings and automobiles.

While in the B2B sector, a virtual showroom can display engineering products, machinery of any scale, architectural products, software & IT solutions, etc.

Any business that offers products can leverage virtual showrooms as a modernized way of connecting with their buyers.

THE POSSIBILITIES FOR YOUR CUSTOMERS IN A VIRTUAL SHOWROOM

Immersive experience

A virtual showroom’s experience matches none other. A customer can easily navigate the entire experience and use touchpoints to interact with your reps. Customers can even engage in a negotiation in the moment.

The experience in a virtual showroom simulates and even exceeds that which you can offer in person. A virtual showroom is accessible to the customer through a digital device of any size. That makes it convenient for the potential buyer to browse through your entire product catalog.  Interested buyers can even make purchasing decisions from the comfort of their home.

Navigate the experience at ease

A virtual showroom experience differs from a video experience of your showroom. The customer enjoys navigation control so that they can choose to skip over certain products and look closely at others. 

With this customer-centricity, a virtual showroom becomes an important marketing and sales asset for any organization.

Take a close look

Customers can view products through 360-degree imagery and a life-like experience. But they can also leverage the augmented reality-powered ‘Try-on’ feature to, well, try on products. This is especially lucrative in industries such as jewellery, accessories and clothing.

There is little that can’t be simulated in a virtual showroom experience. Since customers can immerse themselves in the shopping environment and make informed decisions, a virtual showroom increases conversions.

Chat with a rep in real-time

Buyers often need assistance while shopping. And that’s what a virtual showroom simulates with the real-time chat option. Customers can raise questions, negotiate, or interact with your representatives with a single touch.

Real-time chat features are also available in messaging apps such as WhatsApp. That ensures that the customer stays in their comfort, both physically and digitally.

Augment the experience (with a presentation, booklet, pamphlet, PDF)

A virtual showroom experience can be augmented with assets such as a video presentation, booklet or PDF. These assets can explain complex machinery parts or workings of a complex product.

What more your customers might need to see before purchasing? Make that information available in a preferred format, further easing the buying process.

The Possibilities for You

A virtual showroom establishes trust and credibility in your brand through an outstanding experience. At VirtuLab, we create virtual centers keeping your brand front and centre. We ensure that the experience blends into your brand and becomes memorable for buyers.

Not just that, this is a chance for you to stand out in the market and get ahead of the competition. A virtual showroom can prove that yours is a modernized and digitized company- ahead of others.

Marketing takes on a whole new meaning with a virtual showroom. Your customers can get a feel for your brand. They can check out your products and establish a line of communication with you. And, they do it all through an exceptional experience. Also, what usually stands out for our customers is the low-cost setup of a virtual showroom instead of a physical one. 

Finally, a virtual showroom can build brand trust in your prospects when they witness your offers in a standout fashion. You also have the opportunity to create an exceptional buyer journey using analytics from your virtual showroom. Data and analytics from the showroom can also power other marketing channels and strategies, reducing guesswork.

The Positioning of Virtual Showrooms Post-pandemic

When the world is wary of travel and customers still looking for solutions, a virtual showroom can help you bridge the gap. Offer your customers the same (or better) experience with specialized virtual showrooms built uniquely for your brand.

Ensure the safety of your customers by giving them a channel of interaction and purchase like none other. 

What’s more:

A virtual showroom can save time and resources for your customers even when they are willing to visit your physical showroom or centre. With 24/7 access from anywhere, a virtual showroom leaves no gap in making it convenient for your buyer to purchase.

For businesses looking to cut down on costs post-pandemic, a virtual showroom can replace expensive marketing. Moreover, it can lead to a higher marketing ROI, given the engaging experience.

Finally, in an unprecedented time like now, a virtual showroom can sustain for a long time. And you can relax, knowing that there’s a standout way for your customers to reach you.

Invest in a virtual showroom to build brand credibility, trust, visibility and a high-touch experience for your customers to engage with you.

Contact to us about your needs today.

Video or Virtual Tour: Which is a better Marketing tool?

To understand whether a video or a virtual tour will be better for your marketing, it is essential to understand the differences between both these options.

As both of them are a “visual display”, the differences may not be so apparent right away. However, there are many  fine differences between the user experience of a Video & a Virtual Tour.

Let us look at some key differences in a video & a virtual tour as below:

Playback Speed

In a video, the information is displayed at a predefined playback speed. The user control is limited to play, pause, forward & rewind – or skip. Essentially, it is a preset experience where content is played at a defined pace & sequence and for a predefined length of time.

In a Virtual Tour, there is no pre-defined playback speed. The user chooses the time they want to spend at each viewport in the virtual tour. Navigation is also possible organically i.e. user can often choose which section they want to see or travel to after the current section.

Control Over The Camera

In a video, the presenter controls what the user can see. The video editor or presenter can choose to exclude certain parts of the product or place from the reel. Or, highlight or focus on specific parts or information.

In a virtual tour, the entire canvas is open for the viewer to look around in 360 degrees. There are no hidden or excluded parts. It gives the option to the user to review any aspect in closer detail.

Interactivity Quotient

A video is a linear & one-way piece of information where the visitor cannot control or interact with anything.

A virtual tour or virtual experience is characterized by interactivity where users can click on various hotspots to reveal more information, change the visual displayed on the screen, connect with the tour manager and many other similar actions.

Effort Level For A Customer

In a video, the customer has to make a minimum effort. Everyone knows how to watch a video & that’s all the customer has to do – watch the video playing out!

A virtual experience requires more effort from the customer as he clicks & navigates around and engages to discover & consume the information of his interest.

Innovation Quotient

It is often said the “Medium is the message”.

In that context, videos have been around for a long time & are no longer a novelty or innovative medium.

A virtual experience on the other hand is an innovative & new medium. This by default creates an interest & long lasting impression on the visitor.

Position In The Marketing Funnel

Many marketers like to use a mix of both video & virtual tours or experiences. 

The video serves as the top of the funnel tool to get the attention of potential customer. And the Virtual Experience is the next stage of the funnel, to deliver comprehensive information through a deep & engaging customer experience.

 A video could be good to “attract”; and a virtual experience can be great to “convince”!

Conclusion

Finally, both video & virtual tours have their respective benefits as per the scenario in which they are to be used. It would be incorrect to say that one can replace the other.

Videos have been around for decades now & you can find several examples on websites like YouTube & Vimeo.

Virtual tours are relatively new & being used in different ways like Virtual Showrooms, Virtual Experience Centre’s & Virtual Exhibition Stands.

Here are some interesting examples of Virtual Experiences across different industries.

Happy browsing!

Infographic: Physical Showroom vs Virtual Showroom Comparison

Business owners are still skeptical on taking their business online, but its no more an option!

With the soaring new heights of e-commerce seen in 2020. The total market share for online sales will rise to at least 18.1% in 2021. – (Statista)

Having just a basic 2D website will not suffice in the crowded online space.

Virtual Showroom can facilitate businesses to stand out and 

 

Below are some of the major benefits of the virtual showroom over the physical showroom: 

 
VIRTUAL SHOWROOM VS PHYSICAL SHOWROOM

The above advantages show that a virtual showroom is an innovative way to showcase your business online.

Interested in knowing more about virtual showroom? 

Contact us now

Why 3D Virtual Showrooms are 3x More Engaging Than 2D Websites?

With every new unique idea, the level of marketing elevates one step higher, bringing more audience to your Brand and increasing visibility and sales.

Are you trying to bring something unique to your business that will separate you from the competitors?
If Yes, then read on – Virtual Showroom is for you!

The introduction of the virtual showroom has opened new possibilities in the marketing world and the way people can interact with Brands online!

Surveys also suggest that virtual showrooms or digital showrooms can provide upto 3X more engagement than ordinary 2D websites.

There are various reasons how a virtual showroom creates an edge over 2D websites
Let us discuss some major advantages:

Stunning 3D Environment

The 3D environment has a better impact and increases engagement. Ultra-real CGI & renderings can create unforgettable environments for users and offer an immersive experience while purchasing products.

The 2d website are not equipped to provide such 360° or life like experiences while the 3D virtual showrooms are highly immersive, emotive, and experiential.

Click here to explore examples of stunning 3D virtual showroom

HITEC VIRTUAL SHOWROOM OUTSIDE VIEW

3D Product Replicas

The interactive environment displays the 3D replica of the product, providing better detail of the product.
Users can check out the products by zooming in and out and rotating them.

Having a better look and analysis of the product provides more credibility to your product and brand and creates a buying preference, which eventually leads to sales.

3D Product Replicas can also be enable with Augmented Reality options, so that the user can simulate the product in their own environment & get more engaged with the buying experience.

Virtual Presenters

Virtual presenters help customers by guiding them through all the various aspects of the showroom and are a major attraction to all the visitors.

Presenters can be used to welcome the customers and also to guide them about important instructions and explain features of the products so the visitor can understand the products better.

These Virtual presenters can be videos of real people from the Brand team or 3d animation based avatars.

EPSON Virtual Showroom - Virtual host

Walk Around Navigation

Even if the websites showcase several products, users are still restricted to 2D.

However, a Virtual showroom offers a real-life experience, users can navigate between different floors, check out 3D displays of products and enjoy the ideal in-store experience.

This walk around navigation is exclusive to virtual showrooms & creates a very intuitive & empowering experience to the visitors

Walk around navigation - Virtual Showroom

100% Customizable

Our Virtual Showrooms are fully customisable, down to the pixel! This means that it can embody your Brand characteristics & storyline in great detail.

With unlimited design possibilities, Virtual Showrooms can be a visual treat for your customers. You can bring your Brand alive in 3D in really imaginative ways!

Curious to know more? Click here to know more benefits of virtual showroom

Conclusion

To be competitive enough in the market business owners need to have the best innovative and trending ideas.
Switching to a 3D virtual showroom is the perfect method to elevate the brand’s marketing strategy.

Contact us to get answers to some of the most commonly asked questions like

● How to set up a virtual showroom?
● What are the requirements needed to create a virtual showroom?
● How long it takes and where will the showroom get established? 

 

Application of Virtual Showroom in Various Industries [Examples Included]

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Any industry that adopts the concept of Virtual showroom can be a game-changer for their business.  

Virtual 3D Showrooms empowers customers to make quicker choices without having to go to a physical showroom.

If you wish to provide superior digital experiences for your customers and be seen as a forward-thinking brand, and want your product to be full-fledged and interactive on the web, then virtual showroom is the best option for you. 

Here are different industries which can benefit from virtual showroom

Engineering

Engineering products need to be purchased with an all-round survey of the parts and products, hence people often find it unsafe to purchase online.

However with the virtual showroom you can give your customers Virtual online tours, where they can not only explore but also get to see the products and examine the products as they want. 

Virtual showrooms offer a 3D Immersive experience that helps you showcase the products along with their features and details.

VirtuLab allows you to customize your details as per choice, you can use this customization option to make your showroom further attractive and convey the perfect details of your products on display.

You can add features like live chat, appointment scheduler, and emails to your displayed products that encourage the buyers to interact with your sales team and clear out any doubt.

Engineering-Virtual-Showroom

Textile and Garments

Design sensitive industries like textile and garments companies can benefit immensely from the virtual showroom. The showrooms are the perfect platform to display the collection interestingly and attractively.

You can also provide technical information, mood boards, color variant, along with your products to improve the buyer’s engagement and also the preference for your product. Other features like wishlist and add to inquiry bag attracts more buyers towards the products.

Virtulab helps you incorporate your customize video to your showroom in which you can add a video recorded by one of your sales teammates or even by you. This will help in greeting visitors to your shop and give them more real-life experiences.

Textiles-Garments-Virtual-Showroom

Jewelry, Handicrafts, and Home Decor

Industries that are evaluated on the “visual appeal” needs to have an attractive virtual showroom that perfectly expresses the beauty of the product.

The jewellery industry is a fast-growing industry which is adapting to all new technologies and providing their customers with an all-new outlook.

The virtual jewellery showroom will provide a real-life showroom experience to all the potential customers. Once the customers are in the showroom, they will be greeted by a virtual host with a pre-recorded and customized welcome message.

In the world of technology with Virtual Showroom, anyone who has a smartphone is your potential client. Also, it doesn’t matter which language your client speaks as the majority of information in the virtual showroom is a visual representation.  

The Virtulab allows you to customize the setting and augments the beauty of your products, this helps you attract more audience to your showroom.

It helps you present your products in a more appealing manner that attracts more visitors to your showroom. The Inbuilt features to “shortlist” or “add to inquiry bag” also replicates the order book function.

Still curious, Read HOW TO GET A FABULOUS VIRTUAL SHOWROOM FOR JEWELRY STORE

Jewellery-Handicrafts-Virtual-Showroom

Consumer Goods

Consumer goods include products of beauty, sports, and range up to electronics. The virtual showroom is a unique concept that will elevate your e-commerce to a better level.

If we talk about brand promotion, it will help you in promoting your brand in a better and easier way, it is attractive to the online buyers as it provides a real-life experience to them.

It also helps brands get lot of social media attention, which will help in increased brand awarness,

You can easily share the link to your showroom and invite your visitors.

 

Consumer-Goods-Virtual-Showroom

ICT and IOT services

The IoT services and products need a highly enhanced environment to display in any showrooms. Virtual showrooms are the perfect platform to provide explanations to all the concepts easily using videos, ppts, and live chat features. 

In case of confusion, your visitors can easily initiate a conversation using features like live chat, emails, appointment scheduler, and call back. 

CT-IOT-Virtual-Showroom

Others

A virtual showroom is a unique way to display your product and attract visitors. Industries can benefit from using it them as it  provides a pivot to the next level for the brands.  

The features  like 3D product models, Visitor analytics,  live chat, PowerPoint presentation, wishlist, and more allows an easy shopping for all the visitors. 

Others-Virtual-Showroom

Get Virtual Showroom For Your Business

The world is full of possibilities and we are here to bring that wonder on your fingertips with well-versed and high definition design virtual showrooms that will eventually make you forget the need for real ones.

Join hands with us for a digital tomorrow and grow your business exponentially.

Get in touch with our team to set up your first virtual showroom

Unique Features of Virtual Showroom – #4 Will Amaze You!

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A virtual showroom is an immersive and unique idea for presenting your products to the visitors.

Along with this, there are a lot of things that a virtual showroom has to offer you.

Thanks to the unlimited virtual environment, business owners can expand the showroom both in space as well as the number of products.

Lets see in detail what other features virtual showroom has to offer

1. Multimedia content

With virtual showrooms, you can provide details of the product with the help of multimedia contents like PDF, images, catalogs, and videos that help in describing the product to the visitor. 

2. 3D replicas

The virtual showroom displays 3D replicas of your product in a 360-degree view. This provides a physical showroom experience to your visitors. Customers can also zoom in and out to get a feel of the product features in detail. 

3. Virtual presenter

The visitors of the virtual showroom can be greeted using a virtual presenter, the video can be prerecorded and customized according to needs. Virtual presenters can also be used to provide explanations for products. This makes the showroom more interactive.

4. Visitors analytics

Google Analytics will track the customer’s behavioral and demographic data. This will help businesses gain insights on the most viewed product, time spent on each product, understand the driving traffic to the website, and much more. With all these insights you can easily take actionable decisions that are bound to make a difference in the bottom line of your business.

5. Embed on websites

The virtual showroom can embed on websites, which makes it simple and cost-effective to use. No need for any application installation, all your customer needs is a device with internet access.

6. Wishlist

Unlike offline showrooms, a virtual showroom provides an option to wishlist products that your customer wish to purchase later. This feature helps customer visit virtual showroom at a later point and buy the shortlisted products.

7. 100% customizable

 You can customize your virtual showroom as per your wish. We can deliver your customized virtual showroom in 6-8 weeks

How To Get A Fabulous Virtual Showroom for Jewelry Store

After the COVID-19 pandemic, the world has drastically changed from working at the office to working from home, visiting stores to online purchases. It has become a virtual era- a New normal. People do most of the things over the internet or virtually.

However, any pandemic won’t stop people from celebrating festivals to buying Jewelry.

For example, entertainment at the festival grounds has become virtual live sessions on Facebook and Instagram & purchasing Jewelry online is not an exception anymore.

Many shoppers want to visit stores and discover new things. When in a store, walking around viewing the jewelry displayed enables customers to learn about new products in the market.

The experience shoppers get from physical stores cannot be replicated in online jewelry websites.

To close this gap, VirtuLab has developed, unlike anything before, a unique 3D concept showroom that brings physical store experience via the internet through virtual showrooms.

To close this gap, VirtuLab has developed, unlike anything before, a unique 3D concept showroom that brings physical store experience via the internet through virtual showrooms.

Advantages of Virtual Jewelry Showroom

The jewelry stores are one of the most time spent or visited stores.

The jewelry industry is a thriving industry that adapts to all new technologies and provides its customers with an all-new outlook.

This Virtual jewelry showroom allows jewelry store owners to present a real-life showroom experience in the hands of every internet user.

The VirtuLab solutions are browser-based & do not require installation of any apps or additional software.

They are supported on all devices & used on laptops, PCs, tablets & mobile phones.

This makes it extremely visitor-friendly as one can enter the virtual space at their ease of time & location.

They create a fantastic user experience for buyers to access all options displayed on windows, podiums & catalogs – simulating the real world showroom experience.

While Virtual showroom is just the beginning of a new platform, it aims to develop immersive and emotional engagements with buyers and clients.

The order-taking process is highly streamlined to emphasize that exchanges will now occur in a non-physical space.

How Virtual Jewelry Showroom Can Benefit Jewelry Strore

A 3D virtual jewelry showroom’s experience starts with a greeting from a life-like host at the entrance of the virtual showroom.

Upon greeting, customers can explore all options displayed on windows, podiums, catalogs, and different jewelry stores sections.

Every piece of Jewelry is rendered in 360-degree displays and completed by detailed 2D close-ups with product descriptions.

Additionally, Augmented reality is implemented to see how it looks when worn any jewelry. This gives immense pleasure to try out as many as possible before deciding on or buying the Jewelry.

All the Jewelry will be provided with a pop-up, including all the necessary information such as product description, price, etc.

Virtual jewelry showroom also helps answer the customers’ repetitive questions with the ease of touch of a button.

For ease of interaction with the sales team, customers will have an option to add a one-click chat and call option.

They can also connect with the sales team through multiple options like chat, video call, or WhatsApp from inside the virtual showroom.

Need a Virtual Showroom for your jewelry store?

Are you still curious to know about the possibilities of this fantastic innovation of virtual jewelry showroom? Then don’t wait to reach out using our contact form. We are eager to assist with all our effort.

12 Benefits of Virtual Showroom and Why Your Business Needs One

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The world has reached a point where everyone is finding unique ways to showcase their work to promote their business. 

Virtual showrooms can bring your customers closer by means of basic personal devices such as mobile, tablets etc. This can solve the complication of publicizing your product without even opening a real showroom or store. 

For every business, the two most important factors are time and money and Virtual showrooms will help save both.

Technically speaking every product that was showcased earlier through showrooms and exhibitions can be created and displayed using virtual showrooms. 

Let us deep dive into their benefits of 3D Virtual Showrooms that can impact the business positively:

Benefits of virtual showroom

1. Saves Time

Virtual showrooms can empower your customers to make faster purchasing decisions without them having to visit a store or virtual exhibitions physically.

It will not just make it simpler but also convenient as virtual showrooms can be accessed through personal devices.

Your customers can be located in any part of the world and access virtual showrooms at their fingertips 24/7 throughout the year.

It’s a boon in disguise in the time of pandemic for customers as well as businesses.

2. Cost-Effective Solution

For business: The virtual showroom can be developed with minimal cost when compared to traditional showrooms which require additional manpower and resources.  

Virtual Showrooms are a one-time investment. Since it’s virtual, the maintenance will also be limited but there are no limitations on the number of products that a business can showcase online.

For users: As one can access the virtual showroom from anywhere in the world, there is no cost of traveling and other expenses associated with it.

3. Unique

Virtual showrooms can provide your business with a competitive edge as it will make your business stand out from the crowd. 

It is bound to add a “WOW” factor among your customers with its uniqueness and ease of usage. 

Every business has to pull out something that the majority have not tried yet and the current situation is one big opportunity to try something out of the box. 

In the present world of uncertainty setting up a virtual showroom for your business would be the safest option to progress. 

4.  Ease of accessibility

Electronic devices such as mobile phones, tablets, or PC can be used to navigate around the virtual showroom. They can even visit virtual Help desks and communicate to the sales team using Chat support that is integrated within the virtual showroom. 

5. Provides a Realistic Experience

The virtual showroom provides a lifelike experience to your customers, they can move around the virtual showroom as if they are walking inside a real showroom, view their products in 360, zoom in and out to get a feel of the product features in detail. 

In addition, they can even access the PDFs and videos if required for more in-depth information on the displayed products.

Virtual showrooms will also provide an option to communicate with the virtual sales assistant for help.

6. Timely Responsiveness

At any point in time, the customers can chat, call, or email the customer support team for any sales or product related queries for ease of communication and immediate responsiveness. There is an option to integrate Whatsapp as well.

7. No Technical Skills Needed

The virtual showroom development will be completely taken care by our team at VirtuLab hence brand owners need not possess any technical skills.

Your team needs to provide us with photos, videos, and other content related details of your products as per requirement.

Our team at VirtuLab will put everything together and design a stunning virtual showroom in a matter of 4-8 weeks. 

Here’s a sample of 3d-interactive online showroom

8. Visitors analytics

Virtual exhibitions benefit also extend to robust data capturing & visitor behavior insights using Google Analytics. You can get information about every visitor to your booth.

Just tap into the analytics dashboard and know the demographics of your audience, where they spent most of the time, how long were they on your stand & more. Yes, this all is possible!

With all these insights you can easily take actionable decisions that are bound to make a difference in the bottom line of your business.

9. Longer lifespan

The virtual Trade show, showroom, and exhibition have a longer lifespan.

They can live for longer days which helps you directly in bringing as much as leads as possible across the year.

This results in a higher engagement rate resulting in more brand visibility converting to business opportunities. Think of the added virtual exhibition benefits as a 365 x 24 x 7 campaign!

10. Reduce Your Website’s Bounce Rate

A bounce rate represents the number of visitors who leave a website after seeing just one page.

Users visiting virtual showrooms will spend more time interacting with the engaging content, thereby increasing the time spent on-site and reduces bounce rate.

This helps in ranking your website above your competitors on search engine result page.

11. Available on multiple devices

Virtual showrooms can be accessed on mobile, tablet, and laptop/PC. This opens up a wide range of opportunities for a brand to showcase its products on various devices.

The major benefit of a virtual showroom is it can be accessed by mobile and there are currently 3.5 billion smartphone users worldwide (Statista, 2019).

12. Early mover advantage

There was a time when all businesses didn’t have websites.

Similarly, today most businesses don’t have virtual display space. A digital showroom will help you stand out from competitors for your innovative thinking & approach.

Being an early adaptor of an upcoming marketing trend surely also rubs off well on your brand. This can go a long way in building brand image & credibility among your customers, peers & associates.

Virtual showroom will definitely bring out the best out of your brand and products. It will not just ease the marketing process but it will also make the business much more convenient to handle.

Need a 3D Virtual Showroom for your brand?

In conclusion, Virtual showrooms will enhance your business in a futuristic manner and help you reach your potential customers in a matter of seconds.

Contact us for a FREE DEMO